I’m always looking for ways to help local businesses market their services in the Cleveland, Ohio area. One way is with reviews.
I try to encourage business owners to make the reviewing process easy for their customers. Many business owners are leery when I mention the fact that reviews can help their business. But let’s face it, unless you really do a bad job consistently with your clients or customers, you probably won’t have much to worry about. Most reviewers are sincere in wanting to make a honest assessment of your product or service, and many will be positive.
However, there is always going to be some unhappy heckler that has nothing better to do with his or her time than to write a bad review about your business. Take a look below at the review I found for a local restaurant.
When I visited the restaurant, I brought this review to the owner’s attention. The owner and I had a good laugh while reading these ridiculous accusations.
I found this review to be hilarious for several reasons. One, I eat at this local place at least once a week… their food is really good!! Secondly, I have never had bad service (and don’t know anyone who has) at this restaurant. In fact this restaurant has some of the best service compared to other places I’ve eaten. But the most entertaining point this reviewer made was comparing the restaurant’s food to “pig feces”??? I want, so badly, to ask this reviewer, “When was the last time you had pig feces, and do you eat pig feces often enough to make such a comparison??
Seriously.. When a person like this one writes a review like the one shown in this post, it’s really hard to take them seriously. So business owners, make the review process easy and do what you do the best you can. These severely negative reviews will never be taken seriously.