I currently work for a growing printing company in Cleveland, Ohio. I do everything from running a digital press to … More About Me and What I Do – Technical Guy/Marketing Guy
After I wrote about the funny business review directed toward one of my favorite restaurants, another review came to my mind that I felt compelled to share.
Now remember folks, I write to give tips and information about promoting business, so the examples I use are real and from business owners whose services and products I have used.
I do marketing work for an estate planning attorney. She does FREE seminars about the aspects of estate planning. Below is a review her law firm received from an unhappy attendee.
When I first read this, I had to scratch my head. I read it several times in an attempt to understand the feelings of the reviewer. I get the reviewer’s point about the long drive and perhaps the topic. However several things came to my mind after reading this review… (Please note: I have also attended these “FREE” seminars.)
- One, these seminars are “FREE”.
- Two, (did I miss something?) This reviewer is being offered 1 “FREE” hour of legal advice.
- One hour of “FREE” consultation was offered… Could the reviewer, at some point, address the miscommunication before posting the review?
- What where the “other topics?” Could they have been about Trusts? Hmmmmm…
Who knows??? It just goes to show, you can’t make everyone happy.
Bad Review 101: The best way to combat a bad review is to find loyal customers to post good reviews.
Remember business owners, I’m pulling for you!!
This is my first post, so nothing exciting at this point. In fact, I’m not even sure I like this web theme.. but we’ll see how it goes. My resource page is here for your enjoyment, enrichment or whatever… However, I plan to post some interesting things along the way.
Now To Business:
Due to my interest in marketing small business (or any business for that matter), I will post items geared to help you make the most out of your marketing efforts. I do have a long list of talented resources that can give you a lot of bang for your advertising dollars.